Cottiers, 93-95 Hyndland Street, Glasgow G11 5PU
www.cottiers.com
This agreement gives your company access to the main theatre space in the ground floor of Cottiers Theatre and the dressing room at north west corner of the auditorium. The balcony, and any areas under construction or restoration are strictly off limits. Anyone found in these areas will be asked to leave the venue. Our venue is an historic church building, undergoing ongoing restoration and renovation, so going into off limits areas can put you, your company and our staff at risk of serious accident and injury.
Access to the building is via the double door from the foyer between the theatre and the bar. This entrance must be used by all cast, crew and audience members during rehearsals and shows. During load-in/load out, the south west exit may be used by arrangement with the theatre technician. You can contact the technician by emailing
technical@cottiers.com.
Under no circumstances can the lane to the rear and north of the theatre be used by vehicles for the purpose of accessing the theatre.
By signing the hire form, you agree that you are liable for any damage caused to the building and equipment by, or arising from, your hire of the venue. You also agree that you are liable for any damaged caused to the building and equipment by any third party equipment, suppliers, contractors or other parties engaged or arranged by you.
You use all in-house facilities and equipment at your own risk. As Cottiers Theatre is a listed building, inside and out, no fixings or equipment shall be affixed to or mounted on the balcony or pulpit areas. Any repairs to the venue required to repair damage caused by or arising from your hire will be charged at full market value following the appointment of conservators and contractors to repair the listed items.
Naked flames, silly string, helium balloons and spray paint are not permitted anywhere in the theatre.
Every visiting company must allow time in their schedule on their first day in the building for a ten minute fire safety/venue familiarisation briefing given by the Technical Manager or Venue Technician for the day.
All corridors must be kept clear. All fire exits and fire doors must be kept clear at all times. Fire doors must not be propped open. Please make sure that you never hang
anything from light bulbs or electrical fittings in dressing rooms or onstage.
Any electrical equipment you or your company bring into the theatre must have a valid PAT test certificate, including hair straighteners, tongs, hairdryers, phone chargers etc.
Hair straighteners, tongs, hairdryers etc. must never be left unattended when plugged in.
In the event of a fire alarm being sounded, please leave the venue quickly and calmly by the nearest available exit. Do not stop to collect any personal belongings. Do not attempt to re-enter the building until the venue technician confirms the fire service believe it is safe to do so.
If any of your company is involved in an accident or is injured whilst in the building, please contact the venue technician as soon as possible so that the details can be logged in the accident book.
You accept full responsibility for the proper conduct of all members of your company at all times while you are using the building.
Cottiers is situated within a residential neighbourhood and noise levels require to be monitored and controlled. Noise limit is set at 95dB at the front of house position until 10.30pm and 90dB after 10.30 and this is strictly enforced by the house technician.
The theatre maintains employer’s liability and public liability insurance to cover staff and equipment provided directly by us for your hire.
All hiring companies must have their own public liability insurance and employers liability insurance to cover all aspects of your event and to protect your own staff, company, crew and audience along with any third parties brought into the venue by you or on your behalf. This should cover personal accident or injury, damage, loss or theft of furniture, properties, set, costumes, personal effects or any other items or equipment which you are bringing into the building. We do not accept any liability for any of the above.
By signing the hire agreement, you confirm that you accept responsibility for any accidents, injuries or damage caused by action or inaction on the part of the hirer and that you will be liable for any claims or compensation arising from such accidents, injuries or damage. Proof of insurance must be available prior to the first day of your hire.
Events with no outside technical staff or sets require £1,000,000 insurance. Events with technical staff and or/sets and equipment brought in from external suppliers require £5,000,000 insurance.
All scenery brought into the building must be of a fireproof type or treated to the satisfaction of the Fire Authorities. All scenery and set pieces must be prepared before arrival. Cottiers Theatre will not provide any set dressings, flats, tools or set construction equipment. (Other than those stated in the Tech Spec)
Cottiers Theatre does not currently have storage space available outwith the main theatre space and we cannot store props, costume or set either before the first day of your hire or after the last day of your hire. All props, set and costume must be removed from the theatre on the last day of your hire.
You are responsible for ensuring that any theatrical weaponry brought into the venue for your event is correctly stored and managed. This includes providing suitable locked containers, making sure that you are legally permitted to carry or use the items as part of your event, notifying any relevant authorities including the police and taking sole responsibility for any accidents, injuries, losses or damages arising from the use, handling or storage of these items.
Any event where the audience exceeds 100 will be stewarded by the venue at the venue’s cost.
There is a bar within the auditorium that can be open during a performance or during arrival of the audience, intervals and at the end of a show. This bar will only be operated at the discretion of the venue and only with the agreement of the hirer.
We provide one venue technician as part of your hire. The venue technician will support you with your get in and while you set up your event, provide technical assistance in relation to the theatre and its systems, and can operate lighting and/or sound for you during your event. Please remember that for some events it may not be practical for a single technician to operate both lighting and sound together. Please take this into account and, if necessary, consider hiring a second technician or providing your own technician as appropriate.
Additional venue technicians are charged at £20 per hour (inc. VAT). The minimum call for a technician is 4 hours.
The venue technician must be in the venue at all times when you are there. No one from the hiring company is allowed to access the venue unless the technician is in the building. This is true even if you are providing all your own technicians for the event. If your let extends beyond the standard full-day or half-day hours, you will have to pay an overtime fee for the venue technician for each additional hour. Overtime is charged at £20 per hour (inc. VAT)
The venue technician is not responsible for the running of your show. You must have your own designated stage manager who takes responsibility for your cast, crew, equipment and for running your event.
The theatre seats a maximum of 250 people and has capacity for 450 standing where no seating is provided.
Seating is entirely unreserved.
We normally keep 6 seats offsale so that these seats can be removed to create space for wheelchair users.
We also reserve the right to allocate up to 6 seats in the auditorium as complimentary house seats for Cottiers staff or guests.
We provide a box office service as part of your hire. Customers can book via our website www.cottiers.com
Customers can also call our Box Office number 01413 574 000 or email boxoffice@cottiers.com.
Phone messages and emails are checked at least once per day on Tuesdays to Saturdays only.
Payment for tickets is accepted online using Mastercard or VISA credit or debit cards. Payment for tickets bought in person at the Box Office can be paid for using cash, or Mastercard or VISA credit or debit cards. We cannot accept American Express cards.
Customers can collect their tickets at the theatre on the day of your event, or can request Print at Home tickets which are sent to them by email. We are happy for customers to display their Print at Home tickets as an electronic copy on their phones or tablets – we don’t insist on a paper ticket being produced. Customers can also ask for tickets to be sent to them in the post when they are ordering.
Tickets sent by post incur an extra £2 charge per order.
Customers who have lost their tickets can request replacements to be printed on the day of the show, provided they can produce ID in the name of the customer who made the original booking.
Audience members will not be allowed into the auditorium unless they can produce a valid ticket.
Customers who phone the box office or attend in person have the option to request tickets be reserved for them, to be paid for at a later date. Our normal policy is to hold reserved tickets for customers up to and including the date of the event, unless the performance is otherwise sold out. We don’t currently impose any penalty against customers who reserve tickets but don’t then complete the purchase.
Our Box Office uses a ticket sales software which is provided by a company called Patronbase. To cover the cost of this operation, we add a £2.00 per ticket fee to the price of each ticket for your event. This fee is payable no matter which way a ticket is booked, including in person. All your publicity material should show the total cost payable by customers INCLUDING THE £2.00 PER TICKET FEE. We recommend showing the price as £Y (inc. ticket admin fee).
We act as an agent in the sale of your tickets – any ticket revenue (exc. our ticket admin fee) belongs to you.
You can set your ticket prices to any amount you like. Please bear in mind, though, that you are liable to pay the full hire costs even if you don’t sell enough tickets to cover the cost.
If you want to set any special discounts (for example, an early bird price for people who book before a certain date, or a group discount price) please email details to boxoffice@cottiers.com and we will do our best to help you.
You have the option of selling some or all of the tickets for your event through another supplier if you wish. However, as part of your let, we request a minimum of 50 tickets for each performance be available for sale through our Box Office.
If you are selling tickets through more than one source, your company will have to provide someone to man the Box Office alongside our staff for every performance.
This person will be responsible for distributing tickets and dealing with any queries about tickets sold from other suppliers. We cannot produce any tickets for sale through other sources or for customers to collect on the day of the show – we can only print off tickets for seats sold through our Box Office.
If you choose not to allocate us any tickets to sell through the box office, you will have to pay an administration charge of £100 on top of your hire costs for the first performance and an additional £50 per additional performance.
We normally allow children under 2 to be admitted free of charge, provided they sit on a parent or guardian’s knee.
Our normal concessions policy is to offer concessions to under 16s, over 60s, students, disabled patrons, carers accompanying disabled patrons and the unwaged.
There is an option to adjust concession categories on the hire form if you wish.
Any lighting or sound equipment hired from an external supplier and/or brought into the building must be compatible with the present system and must never be used without the approval of the venue technician.
Any deliveries of lighting and sound equipment by third party suppliers must be arranged at least 7 days in advance with the venue technician and must take place during your let hours. If you need to have items delivered outside your let hours, you will need to pay for a venue technician to come to the theatre and provide access. This will be charged as overtime at £20 per hour (inc. VAT) with a minimum 4 hour call.
We don’t have a marketing department or a press team at present, so we cannot help with advertising your event or generating press coverage beyond listing your show on our websites and on our social media accounts (Facebook and Twitter). You will need to arrange any advertising, press coverage or distributing of flyers and posters outside the theatre yourself.
We list every show that we are selling tickets for on our website www.cottiers.com. We like to include some images in these listings to make them more appealing to customers.
On www.cottiers.com we include a banner image at the top of the listing page. This image should be 940px wide by 300px high.
We have space to display about 4-6 posters for each event foyer of the theatre. These should be A3 portrait size. We can also display up to 250 flyers in the foyer of the venue. Please send flyers and posters to Cottiers Theatre, FAO Venue Technician, 93/95 Hyndland Street, Glasgow G11 5PU.
All your flyers and posters should show the total ticket price your customers will pay, including our £1.50 ticket admin fee.
You are not allowed to put up any posters of flyers in the venue directly and you must never stick anything directly to the walls using Sellotape, Blu-tack, glue, thumb tacks or any other type of fixture which can damage the walls or décor of the venue.
Posters are only allowed to be displayed in the frames or on the boards fitted for this purpose and must be put in place by the venue technician.
If posters or flyers for your event are put up outside these boards you will be liable to pay a £75 repair charge to restore the walls and décor.
We reserve the right to refuse to display posters or flyers if we believe they would offend or misrepresent any living person or organisation.
You are responsible for ensuring that dressing room is kept as clean and tidy as possible at all times. At the end of your hire, you and your company must remove all your personal property from the dressing rooms and any other offstage areas you have used, return any items borrowed from elsewhere in the building to their correct place (for example – cups, glasses, plates, cutlery etc) and make sure that all rubbish is placed in the bins provided. If the dressing rooms are not left in a clean and tidy state, you may have to pay a cleaning charge of £100.
Any props, personal belongings, equipment or scenery used by your company and not reclaimed from the theatre within 2 days of the end of your hire will be disposed of.
It is your responsibility to make sure that all the relevant performing licences are in place for your event. We accept no responsibility for any losses incurred as a result of an event being scheduled without the relevant permissions and licenses.
We reserve the right to cancel any booking at any time up to and including the date of your event if these Terms and Conditions are breached. We will notify you of any cancellation by email to the address shown on your hire form.